Shipping policy
Shipping Policy
Thank you for shopping with us! We're committed to getting your order to you as quickly and safely as possible.
Order Processing
- Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
- Once your order has been shipped, you'll receive a confirmation email with tracking information.
- During holidays, promotions, or new product launches, processing times may be slightly longer.
Shipping Rates
Shipping costs are calculated at checkout based on your location, shipping method, and order size.
We may offer free shipping promotions from time to time. Any applicable free shipping offers will be clearly displayed on our website.
Delivery Times
Estimated delivery times after your order ships:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days (when available)
Please note that delivery estimates are provided by the shipping carrier and are not guaranteed.
Tracking Your Order
Once your order ships, you'll receive an email with a tracking number so you can follow your package's journey.
Lost, Delayed, or Damaged Packages
We are not responsible for shipping delays caused by weather, carrier delays, or other circumstances beyond our control.
If your package arrives damaged or appears to be lost, please contact us within 7 days of the expected delivery date. We'll work with the shipping carrier to help resolve the issue.
Incorrect Shipping Information
Please verify your shipping address before placing your order. We are not responsible for orders shipped to an incorrect address provided during checkout.
If you notice an error, contact us as soon as possible. We'll do our best to update the address before your order ships.
International Shipping
At this time, we ship only within the United States. If international shipping becomes available, this policy will be updated.
Questions?
If you have any questions about your order or shipping, please contact our customer support team. We're happy to help and will respond as quickly as possible.